Atlanta Airport Lost and Found Contact Details

Hartsfield-Jackson Atlanta International Airport (ATL) has a Lost & Found service to assist passengers in finding lost items. Managed by Atlanta Airlines Terminal Company (AATC), it handles items lost in TSA security screening areas and other shared airport areas.

Travelers can report lost phones, wallets, bags, and other personal belongings via the AATC Lost & Found system. An online Lost Item Report can be submitted at no cost by providing details about the lost item. However, anything left on an aircraft or at an airline gate should be reported directly to the respective airline.

Contact Lost and Found at ATL Airport

Passengers can contact the Lost & Found service at Atlanta International Airport in the following ways. The AATC Lost & Found team assists with items lost in shared airport areas, including TSA security areas.

Location

Domestic Terminal Atrium,

3rd Floor,

across from the USO Office

Business Hours

07:00 A.M. to 09:00 P.M. (Monday to Friday) (Excluding weekends and holidays)

Email Address

lost@aatc.org

Atlanta International Airport Lost & Found Map

For items misplaced in common areas of Hartsfield-Jackson Atlanta International Airport, including TSA security checkpoints, Lost & Found services are provided. Travelers can report missing things and locate the Lost & Found service using the map.

FAQ

Frequently Asked Questions

01Where is the Lost & Found office at Atlanta Airport?

The Lost and Found office is situated in the Domestic Terminal Atrium on the third floor, opposite the USO Office.

02What should I do if I lose an item at Atlanta Airport?

Items forgotten on an airplane are typically managed by the airline that operates the flight. Travelers should contact the airline directly with the flight number, seat number, and details of the item.

03For how long does Atlanta Airport retain lost belongings?

Items are kept at the airport's AATC Lost & Found for 15 days after they are received.

04How can I prove ownership of a lost item?

To help AATC match the item with the report, travelers should include specific details about the item in the Lost Item Report, such as its brand, color, model, and other identifying features.

05Can I check whether my lost item has been found?

Upon submitting a Lost Item Report, a confirmation email will be sent to passengers. Through this email, they can check the status of their report.

06How will my lost item be returned if it is recovered?

AATC Lost & Found will provide travelers with a link to a shipping checkout page where they can verify their shipping information and pay the shipping fees using a credit card.